Privacy Policy & GDPR

Axxis Hardware Bv is committed to protecting your privacy. We will only use the information that we collect about you lawfully, in accordance with the Dutch Data Protection Act. The information we hold will be accurate and up to date, showing the most recent information that we have about you and your company. The personal information that we hold will be held securely in accordance with the law.

By trading with Axxis Hardware Bv you are accepting and consenting to the practices described in this document. This document is not to be confused with the Axxis Hardware Bv Terms and Conditions, which are available here

Why do we collect information about you?
We collect information about you for two reasons: firstly, to process your order in an efficient and timely manner and second, to provide you with the best possible service.

What information do we collect?
The type of information we will collect about you includes:

Information you give us – for example your name, company name, contact details, delivery addresses etc.
• Information collected automatically by tracking your progress around the website, such as your IP address, movement around the website, device used to view the website, server location, time spent on the website including individual pages viewed.
• Information may be collected from your activities on the Platinum website or may be added by your Account Manager or other Platinum staff. As we introduce more advanced features and services to the Platinum website, and develop Company practices, it is possible that we could obtain information from other sources. If this situation occurs, this document will be updated as a matter of urgency.

When you trade with Axxis Hardware Bv, information that you give to us will be stored – for example, billing addresses, delivery address, e-mail address, telephone number and payment bank account details. Much of this information is required for you to trade with us.

Information Collected Automatically
Like many websites, we use technology to track the patterns of behaviour of visitors to our site, including but not limited to your route through the site, pages viewed, the web browser and operating system you are using. We only track you around our own website. We use this information to improve the experience of visitors to our website and for the purposes of “Live Chat” (if enabled) so we can assist your visit and to deliver content and information that is relevant to you. Sometimes this may involve the using of a ‘cookie’ – a small text file that would be stored on your web browser and used to identify you and pass details from page to page. For instance, we may use cookies to remember you IP address between visits. You can modify your browser settings to prevent this happening. However, some Platinum Components website features may not function properly.

Email communications
You may opt out of receiving marketing emails from us by clicking unsubscribe which will create and email headed Unsubscribe, from all communication click send and we will remove the email address you are using at that point from all communication.

Does Axxis Hardware Bv share the information with third parties?
• We use the information you provide about yourself when placing an order only to complete that order and ensure that we maintain high levels of customer service to you. We do not share this information with outside parties except to the extent necessary to complete that order. On rare occasions it may be necessary for us to communicate with you for administrative or operational reasons relating to the services we have provided to you.
• We use the information you provide about someone else when placing an order only to deliver the product and confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Cookie Policy
We use cookies on our website. Cookies are small data files that your browser places on your computer or device. A cookie itself does not contain or collect personal information about you or your use of the web. However, when you visit a website the cookies on your computer or device can enable the website to deliver a more tailored service or experience – for example, by remembering your product choices or preferences.

Why cookies are used
Cookies are used to remember your choices and preferences, to give you a better user experience by improving our website and for providing content more accurately suited to your needs.

This means cookies are used to remember:
• Your browser settings, such as the type of browser you use and what plug-ins you have installed. This keeps us from bothering you every time you enter the website, for example, to make sure that you have the necessary software to display any videos or graphics we place on our websites. This also allows us to know how many people are using certain types of software, so that we can adjust our websites to provide the best browsing experience for every visitor.
• Your movement on and usage of our website. We do not collect personal data as part of this. We collect statistical data, so we can optimise our website and deliver a better experience for you.

Want to get rid of cookies or change your cookie settings?
Most browsers automatically accept cookies. You can prevent cookies from being stored on your computer or device by setting your browser to not accept cookies. Some browsers provide a private browsing mode where cookies are always deleted after a visit.
The exact instructions for changing your cookie settings can be found in the ‘Help’ section of your browser. You can delete cookies already on your computer or device at any time. If you choose not to accept cookies at all, you can still visit our website, however, when cookies are disabled, we cannot guarantee an optimum experience and there may be content that is not available.

We also abide by the GDPR laws of the Netherlands
The Company is an IT reseller and distributer which supplies IT components to other resellers, OEM builders, VAR and retailers and other business to business sales. The Company must process company and some personal data so that it can provide these services – in doing so, the Company acts as a data controller.
You may give your personal details to the Company directly, such as on an account application form or via our website, or we may collect them from another source such as a vendor websites, online searches and trade events we attend. The Company must have a legal basis for processing your personal data. For the purposes of supplying IT components and product relevant to you, we will only use your personal data in accordance with the terms of the following statement.

1. Collection and use of personal data

a. Purpose of processing and legal basis

The Company has collected your personal data and will process your personal data for the purposes of providing you IT products and services. The legal bases we rely upon to offer these services to you are:

• Consent • Legitimate interest • Legal obligation • Contractual obligation

b. Categories of data

When the Company has collected the following personal data on you:

Personal data:
Means data which relate to a living individual who can be identified –
(a) From those data, or
(b) From those data and other information which is in the possession of, or is likely to come into the possession of, the data controller,

Sensitive personal data: ( note these are not collected by default except g)& f) where available )
(a) The racial or ethnic origin of the data subject,
(b) Political opinions,
(c) Religious beliefs or other beliefs of a similar nature,
(d) Membership of a trade union (within the meaning of the Trade Union and Labour Relations (Consolidation) Act 1992),
(e) Physical or mental health or condition,
(f) Sexual life,
(g) Commission or alleged commission by him of any offence, or
(h) Any proceedings for any offence committed or alleged to have been committed, the disposal of such proceedings or the sentence of any court in such proceedings.

c. Legitimate interest

Where the Company has relied on a legitimate interest to process your personal data our legitimate interests is/are as follows:

• IT Components and / or services

d. Recipient/s of data

The Company will process your personal data and/or sensitive personal data with the following recipients:
• Our Clients but only with express permission from the data subject

.government bodies when required to by law

2. Overseas Transfers
The Company may transfer only the information you provide to us to countries outside the European Economic Area (“EEA”) for the purposes of providing you with IT Components or services. We will take steps to ensure adequate protections are in place to ensure the security of your information. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein.

3. Data retention

The Company will retain your personal data only for as long as is necessary. Different laws require us to keep different data for different periods of time.

Where the Company has obtained your consent to process your personal/sensitive personal data we will do so in line with our retention policy. Upon expiry of that period the Company will seek further consent from you. Where consent is not granted the Company will cease to process your personal data/sensitive personal data.

4. Source of the personal data
The Company sources your personal data/sensitive personal data by the following means: and any email communications with the company domain example It may also come from data provided by you to us via application forms/ fax/ telephone etc
This information did not come from a publicly accessible source.